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TOUR LOGISTICS & POLICIES

We look forward to meeting you!

 

For everyone's safety, please take the time to read through all policies before booking a tour

COVID-19

  • Tours are capped at 22 guests, and social distancing is easy to do outdoors

  • All vaccinated visitors are not required to wear masks outdoors, but we encourage anyone more comfortable wearing a mask to do so.

  • Each household must print and complete a consent form (click here to download) and bring it on the day of the tour.

  • We urge anyone who is feeling unwell on the day of the tour or who may have been exposed to the virus to stay home and re-book a later visit.

PREPARING FOR YOUR VISIT

  • Tours run rain-or-shine, with limited exceptions for dangerous conditions (thunder, lightning, high winds). If we have to cancel a tour, we will notify all guests by email with as much notice as possible.

  • Plenty of parking is available on site.

  • Pets are not allowed on the property and should never be left in hot cars.

  • Please wear long pants and closed-toe shoes or boots. No sandals please.

  • Bring a closed container of drinking water in the warm months, as the sanctuary is mostly unshaded and gets very hot.

  • All tours begin on time. Please arrive early and wait by the Tour sign at the Unity house for your tour guide. For everyone's safety, we cannot allow visitors to join after the tour begins.

DURING THE TOUR

  • While our fabulous tour includes up-close-and-personal experiences with our animal residents, please keep in mind that we are not a petting zoo.

  • Our animals are on special diets, so please do not feed them.

  • Children must stay with an adult at all times. Our animals can be sensitive to noise and excitement.

  • Smoking is not allowed anywhere on the property.

  • Strollers and wheelchairs have to cover uneven ground and elevations. We cannot guarantee smooth rolling.

  • A porta-potty is available for visitor use.

TICKET POLICIES

  • Tickets are non-refundable on the day of event. Reservations may be changed to another date/time depending on availability.

TOUR CALENDAR

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